Return Policy
This Return Policy applies to physical and digital products purchased from Growrychargeax through our website or direct inquiry.
Return Period
Physical products may be returned within 30 days of delivery for a refund or exchange, provided the items are in their original condition and unused packaging.
Eligible Items
The following products are eligible for return:
- Weekly Planner Pad
- Grocery Checklist Kit
- Swap Reference Cards
Digital products delivered via email link may be eligible for a refund within 7 days of purchase if the product has not been downloaded or accessed.
Non-Returnable Items
Items that show signs of use, damage caused by the customer, or missing original packaging may not be eligible for a full refund. Custom or personalized orders are non-returnable unless defective.
How to Initiate a Return
To start a return, contact us via email at info@growrychargeax.world or through our contact form. Include your order details, the reason for the return, and whether you prefer a refund or exchange. We will provide return shipping instructions within 2 business days.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item sent by us. We recommend using a trackable shipping method.
Refunds
Once we receive and inspect the returned item, we will process your refund within 5 to 10 business days. Refunds are issued to the original payment method. Shipping charges are non-refundable unless the return is due to our error.
Exchanges
If you prefer an exchange, indicate this when contacting us. Exchanges are subject to product availability. Any price difference will be charged or refunded accordingly.
Damaged or Defective Items
If you receive a damaged or defective product, contact us within 7 days of delivery with photos of the issue. We will arrange a replacement or full refund at no additional cost to you.
Contact Information
For return inquiries, contact:
Growrychargeax
1817 San Marco Rd, Marco Island, FL 34145, United States
Email: info@growrychargeax.world
Phone: +1 (239) 394-9235